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Whether we consciously think about it or not, brainstorming is a tool used in many areas of life, from school to personal. We often use brainstorming to think about how to solve a problem we have. or perhaps to help someone else with one of...

Monday mornings or whichever day starts your new work or school week, can come up quickly after a few days off. It can be difficult to think about the following week when you are barely finishing the current one. However, taking the time at the...

Obstacles or roadblocks can be any problem that comes up that can keep one from achieving their goal. Obstacles can involve emotions, policies, procedures, planning, relationships, performance and more. These obstacles can occur in any area of one’s life from personal to professional. Obstacles can...

A pros and cons list is a decision making tool that can be used to look at both sides of an argument.  It can be beneficial to utilize a pros and cons list when making a difficult decision, or one that has many layers.  A...

Health numeracy is another form of health literacy. Health numeracy involves understanding statistics, graphs, probabilities and numbers on health and then applying them to your health decisions. Health numeracy is used as another way to help us understand health information. By itself, health information can...

Health literacy is utilizing information we receive to make appropriate decisions about our health. Health literacy is important for us to be able to understand our health and communicate efficiently with health professionals. Without a background in health, reading, writing and understanding health literacy can...

Emotional support is something we all need to receive.  Emotional support can include the demonstration of support, concern, encouragement or love for another person.  Often, we provide emotional support to other people, both personal and professional.  There are many different types of emotional support and...

In the business world, timeliness refers to when something is expected to be available and when it is actually available.  Timeliness is a very important aspect of providing great clinical care and customer service in the healthcare system.  It demonstrates that you care and respect...

In 1995, the Society for Public Health or SOPHE, initiated national health education week.  SOPHE is an organization of health education professionals and students across the world dedicated to promoting healthy behaviors, communities, and environments.  National health education week is celebrated every third week of...

In most areas of work, customer service is crucial, no matter the position you hold.  If you are working with others outside your company, quality customer service is important to obtain and retain your customers.  Within your organization, customer service is also necessary to demonstrate...

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