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Phone Call Etiquette

Phone Call Etiquette

A lot of healthcare professionals today spend some or part of their day on the telephone. Whether interacting with patients, family, other health professionals or

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8 Healthy Habits

Several weeks into the new year, many people continue to focus on establishing resolutions for changing undesired behaviors or traits into positive ones. If you

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Health Numeracy

Health numeracy is another form of health literacy. Health numeracy involves understanding statistics, graphs, probabilities and numbers on health and then applying them to your

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Timeliness

In the business world, timeliness refers to when something is expected to be available and when it is actually available.  Timeliness is a very important

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