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Phone Call Etiquette

Phone Call Etiquette

A lot of healthcare professionals today spend some or part of their day on the telephone. Whether interacting with patients, family, other health professionals or

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A Mental Health Check-In

A Mental Health Check-In

Our mental health is an important part of maintaining our overall health. Mental health is the sum of emotional, behavioral, social and cognitive well-being. While

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Patient Rapport

Patient Rapport

What do you know about patient rapport? Patient rapport consists of a harmonious relationships between people that can include an understanding of feelings, ideas, communication

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