10 Mar Creating A Culture of Empathy at Work
What comes to your mind when you think about having a positive work or school culture? Is empathy something that you thought of? Empathy means understanding someone else’s feelings and then sharing those feelings with them. Having empathy shows that you care about the people you are working with. It allows you to connect with patients, customers and employees. Empathy is a large part of people skills and customer service. Demonstrating empathy therefore makes you successful as an employee or boss. Diversity and inclusiveness are made possible through demonstrating consistent empathy. Empathy also contributes to positive teamwork and team building, when we can put aside our differences and work together for the greater good of our work. The question then becomes, how can we help to create a culture of empathy at our work or school? There are many things we can do, and it starts on an individual basis. Empathy can be made possible through listening to other people and putting aside our own interests and instead focusing on the other person. Another important fact is being open and honest with your coworkers including areas that you succeed in and areas that you might fail in. Take the time to ask questions about things you don’t understand or helping the other person get to the answer they are needing. Empathy is an important skill that can be demonstrated in all relationships, whether personal or professional. Empathy is necessary when working with other people and can allow you to succeed in your work with other people. Move forward this week by demonstrating empathy!
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