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Social Service Designee – Texas

Social Service Designee Program Description:

This program equips aspiring professionals with the essential knowledge and skills needed to excel as Social Service Aides or Designees in various states. Students will explore topics such as communication skills, client assessment, cultural competence, crisis intervention, and legal compliance. Upon successful completion, learners will receive a Certificate of Completion, opening doors to fulfilling career opportunities in Long Term Care facilities, where they can make a positive impact in the lives of individuals and communities. Enroll today and begin your journey towards a rewarding career in the world of social services. 

No prerequisite.  Class is offered each month. This course fulfills the TDADS requirements for a Social Service Designee in Texas. A Certificate of Completion is earned at course completion.


Welcome to the Social Service Aide/Designee Training, an in-depth and comprehensive program designed to equip aspiring professionals with the essential knowledge and skills to excel as Social Service Aides or Designees. This online course, offered by We Care Online Classes, is tailored to meet the unique needs of individuals seeking to make a positive impact in the field of social services across most states.

Through a combination of theoretical concepts, practical exercises, and interactive learning, students will gain a deep understanding of person-centered long-term care, aging processes, psychosocial aspects, and applicable state and federal regulations. The course also focuses on the rights of residents, the admission and discharge processes, principles of documentation, and essential performance skills such as communication and teamwork.

In the role and function section of the course, students will explore the history, philosophy, and current need for social services in long-term care environments. They will learn about the responsibilities of a Social Services Designee, including working with various individuals and groups within the facility and the community. Ethical issues, advocacy, mediation, and problem-solving skills will also be addressed, along with financial planning and legal considerations.

The course’s comprehensive curriculum covers crucial topics like resident assessment, individualized care plan development, progress notes, and intervention records. Students will also gain insights into hospice care, Medicare/Medicaid, SRS, and Adult Protective Services, preparing them for a successful career as Social Services Designees in the long-term care industry.

Course Format:

Our online Social Service Aide/Designee Training offers a flexible learning experience, enabling students to access the course materials from anywhere, at their own pace. The curriculum comprises engaging multimedia presentations, interactive quizzes, practical case studies, and real-world scenarios to enhance understanding and retention.

Certificate of Completion:

Upon successful completion of the course, participants will receive a Certificate of Completion, acknowledging their achievement as a trained Social Service Aide/Designee. This certification will serve as a valuable asset in pursuing career opportunities in Long Term Care facilities.

Enroll today and embark on a fulfilling journey to make a positive impact in the lives of individuals and communities as a Social Service Aide/Designee. Let We Care Online Classes be your gateway to a rewarding career in the world of social services!

Expected income ranges for Social Service Aide range from $10.31 – $18.68 per hour depending on location and the type of work you do. (See PayScale.com)

This course is approved by the Kansas Board of Regents. You can view our approved courses: Click Here

Also Known As: Social Service Designee, Social Service Aide, or Social Service Assistant


Course Instructor: Cindy Gaschler, RN


Cindy Gaschler: A Knowledgeable and Inspiring Instructor in Healthcare Education

Cindy Gaschler, RN
Cindy Gaschler, RN

Cindy Gaschler is a highly esteemed instructor specializing in healthcare education, specifically in the fields of Activity Director, Social Service Designee, Nurse Aide, and Medication Aide. With her extensive experience and profound expertise, Cindy has become a trusted mentor and guide, empowering aspiring healthcare professionals to excel in their chosen careers.

As an instructor, Cindy brings a wealth of real-world knowledge and practical insights to her teaching. With a strong foundation in healthcare and a deep understanding of the specific roles she instructs, she effectively imparts essential skills, protocols, and regulations to her students. Her ability to translate complex concepts into easily understandable terms allows learners to grasp challenging topics and apply them confidently in their professional settings.

Cindy’s teaching style is marked by enthusiasm, dedication, and a genuine passion for empowering others. She creates a supportive and inclusive learning environment, fostering open discussions, and encouraging active participation. By incorporating interactive teaching methods, such as case studies, role-playing, and hands-on activities, Cindy ensures that her students are fully engaged and equipped with the practical skills required to excel in their respective roles.

Beyond her technical expertise, Cindy recognizes the importance of instilling empathy and compassion in healthcare professionals. She emphasizes the significance of person-centered care and promotes a holistic approach that considers the physical, emotional, and social well-being of patients. By highlighting the significance of empathy and effective communication, Cindy prepares her students to not only perform their duties competently but also to cultivate meaningful connections with those under their care.

Cindy’s dedication to the field of healthcare education extends beyond the classroom. She actively engages in continuous professional development, staying abreast of the latest advancements and best practices in her areas of expertise. This commitment allows her to provide her students with up-to-date information, ensuring that they receive the most relevant and comprehensive education possible.

Outside of her instructional role, Cindy remains involved in community initiatives and professional organizations related to healthcare education. She believes in the power of collaboration and networking, advocating for the exchange of ideas and the creation of supportive networks for both students and professionals in the industry.

Cindy Gaschler’s unwavering commitment to healthcare education, coupled with her ability to inspire and empower students, has made her a highly respected and sought-after instructor. Her passion for teaching, combined with her comprehensive knowledge and practical experience, enables her to shape the next generation of healthcare professionals. Through her guidance, Cindy instills not only the necessary technical skills but also the values and qualities that are essential in providing compassionate and exceptional care.

Course Instructor Assistant: Lori Wagoner


Lori Wagoner is a dedicated and accomplished professional who serves as an Instructor Assistant for Nurse Aide, Medication Aide, Activity Director, and Social Service Designee courses at We Care Online Classes. With a passion for healthcare and education, Lori brings a wealth of knowledge and experience to her role, making her an invaluable asset to We Care Online.

In her position as an Instructor Assistant, Lori plays a crucial role in supporting students pursuing careers as nurse aides and medication aides. She brings her extensive expertise in these areas, providing guidance, instruction, and mentorship to help students develop the necessary skills and knowledge required for success in their chosen fields.

Lori’s journey in the healthcare industry began with her pursuit of becoming a nurse aide. Her compassionate nature and commitment to providing excellent patient care made her a natural fit for this role. She quickly gained recognition for her exceptional work ethic and dedication to the well-being of her patients, earning her the respect and admiration of her peers and superiors.

Recognizing the importance of safe and accurate medication administration, Lori further expanded her skill set by becoming a Medication Aide. In this capacity, she developed expertise in administering medications, ensuring the safety and well-being of patients. Her meticulous approach to medication administration and commitment to patient safety have earned her the trust and confidence of both patients and healthcare professionals.

As an Instructor Assistant, Lori combines her practical experience as a nurse aide and medication aide with her passion for education. She helps students understand the fundamentals of these roles and assists them in acquiring the necessary skills to excel in their future careers. Her dedication, patience, and ability to effectively communicate complex concepts make her an exceptional mentor for aspiring healthcare professionals.

In conclusion, Lori Wagoner is a highly skilled and dedicated professional who brings a wealth of experience and expertise to her role as an Instructor Assistant for Nurse Aide and Medication Aide at We Care Online Classes. Through her practical knowledge, passion for education, and commitment to patient care, Lori strives to empower students to succeed in their healthcare careers and make a positive impact on the lives of those they serve. Her invaluable contributions to the field of healthcare education make her an integral part of the We Care Online team.


Q1: What is the role of a Social Service Aide in long-term care? A Social Service Aide in long-term care is responsible for providing support and assistance to residents, their families, and the care team. They help ensure that the residents’ social, emotional, and psychological needs are met, advocate for their rights, and facilitate access to necessary resources and services.

Q2: What are the qualifications required to become a Social Service Aide in long-term care? The qualifications for becoming a Social Service Aide may vary depending on the facility and state regulations. Generally, candidates must be at least 18 years old and have a high school diploma or equivalent. Some states may require completion of a specific training program or certification.

Q3: What are some typical duties performed by Social Service Aides in long-term care? Social Service Aides assist in resident assessments, create care plans, and document resident interactions. They provide emotional support and engage residents in social activities, ensuring their well-being. Additionally, they may collaborate with other healthcare professionals, arrange family meetings, and act as advocates for residents’ needs and preferences.

Q4: How does a Social Service Aide handle challenging situations or conflicts among residents or with their families? Social Service Aides are trained to handle challenging situations and conflicts professionally and compassionately. They employ effective communication and conflict resolution skills to mediate and address concerns promptly. Their primary goal is to create a harmonious and supportive environment for residents and their families.

Q5: What is the significance of a person-centered approach in long-term care, and how does a Social Service Aide implement it? A person-centered approach emphasizes tailoring care to the individual’s preferences, values, and choices. Social Service Aides actively engage with residents to understand their unique needs and desires, ensuring that care plans and activities align with their preferences. This approach fosters dignity, respect, and empowerment for residents, enhancing their overall quality of life.

Q6: Can a Social Service Aide help with financial or legal matters for residents? While Social Service Aides can provide guidance and support related to financial and legal matters, they typically do not provide direct financial or legal advice. Instead, they can connect residents and their families with appropriate resources or agencies that specialize in these areas.

Q7: What training and ongoing education opportunities are available for Social Service Aides in long-term care? Social Service Aides can pursue specialized training programs offered by state-approved institutions or online platforms. Additionally, some facilities may offer on-the-job training and continuing education opportunities to enhance the skills and knowledge of their Social Service Aides.

Q8: How does a Social Service Aide collaborate with other members of the care team, such as nurses and therapists? Social Service Aides collaborate closely with the entire care team, including nurses, therapists, and administrators. They share important information about residents’ social and emotional needs, assist in care planning, and contribute to interdisciplinary meetings to ensure comprehensive and coordinated care for residents.

Q9: What career advancement opportunities are available for Social Service Aides in long-term care? Social Service Aides can advance their careers by pursuing further education and certifications in the field of social work or related areas. With experience and additional qualifications, they may progress to roles such as Social Service Designee, Case Manager, or Social Worker within long-term care facilities or other healthcare settings.


Course Instructor: Cindy Gaschler, RN


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