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Certified Nurse Aide Refresher

Certified Nurse Aide Refresher

Check course availability through our course schedules below. If you do not see a class close to you, please fill out the form to be added to our waiting list and we will work to set up a class near you. CLICK HERE

This course is designed for Kansas CNAs who have not met the requirement of being employed to perform nursing tasks in the past 24 consecutive months. This course consists of five hours didactic training ONLINE and five hours laboratory/clinical IN PERSON.



Nurse Aides that go two years from the date of their Nurse Aide certification without working as a CNA, will become INACTIVE and will have to take the Refresher course. Health Occupations Credentialing will no longer issue certification cards for Nurse Aides, home health aides or medication aides. Any required certification information is available on the Kansas Nurse Aide Registry. There is no federal or State requirement that an individual possess a physical certification card, only that they are listed on the State Nurse Aide Registry with a certification which is active and with no prohibitions.

This program is specifically designed for Certified Nurse Aides (CNAs) in the state of Kansas who are looking to refresh their knowledge and skills in order to update their certification and provide quality care to patients and residents in various healthcare settings.

Course Overview: As a healthcare professional, it is essential to stay updated with the latest practices, regulations, and techniques in the field of nursing. Our Certified Nurse Aide Refresher course aims to empower CNAs with a comprehensive review of fundamental concepts and best practices, ensuring they deliver compassionate and competent care to those they serve.

Course Objectives:

  1. Review of Core Nursing Skills: Revisit and enhance foundational nursing skills, such as proper patient hygiene, infection control measures, vital signs assessment, and mobility assistance techniques.
  2. Updates on State Regulations: Stay informed about the latest changes in Kansas state regulations and guidelines related to nurse aides’ responsibilities and scope of practice.
  3. Communication and Interpersonal Skills: Polish essential communication techniques, both verbal and non-verbal, to foster effective interactions with patients, their families, and the healthcare team.
  4. Patient Safety and Rights: Understand the importance of patient safety, privacy, and dignity, while also reinforcing the importance of respecting patients’ rights and individuality.
  5. Dementia and Alzheimer’s Care: Gain insights into providing specialized care for patients with dementia and Alzheimer’s disease, focusing on empathy, patience, and understanding.
  6. Handling Emergencies: Refresh knowledge of emergency protocols and proper response measures in critical situations, ensuring CNAs are prepared to act swiftly and appropriately.
  7. Ethics and Professional Conduct: Revisit the ethical principles and professional conduct expected of nurse aides, promoting a compassionate and responsible approach to caregiving.


Course Format: Our Certified Nurse Aide Refresher course is delivered through a user-friendly online platform, enabling participants to access the materials at their convenience. The course comprises interactive modules, video demonstrations, quizzes, and case studies, ensuring an engaging and enriching learning experience.

Certification: Upon successful completion of the course, participants will be submitted to the Kansas Department of Health Occupations and Credentialing for an updated certification.

Other useful links to Nurse Aide Training information:


Enrollment and student questions, call or email:

Kayla Neitzel, RN
888-932-2501 Ext 114

Message to Facilities: If you are looking to schedule a CNA or CMA course, or just need information, please call or email our Program Director:

Melanie Fischer, RN
888-932-2501 Ext 103



Course Instructors

Melanie Fischer, RN
Melanie Fischer, RN

Department Director/Course Instructor: Melanie Fischer, RN


Melanie Fischer is a dedicated healthcare professional with a passion for helping others. Her journey in the healthcare industry began in 1993 when she sought a summer job during high school and landed a housekeeping position at Ellis Good Sam. While she enjoyed her role, Melanie’s desire to make a more meaningful impact on the residents she served led her to pursue a career in healthcare.

In 2003, Melanie achieved her dream of becoming a registered nurse (RN), and since 2006, she has been a valuable member of the We Care Online team. Alongside her fulfilling career, Melanie and her husband run a farm in Northwest Kansas, where they grow crops and raise cattle, and they are blessed with four beautiful children. Family time is precious to Melanie, and she relishes moments spent with her husband and kids outside of work.

Having experienced the healthcare industry for many years, Melanie shares valuable advice for those aspiring to enter this field. She emphasizes the importance of patience and treating both residents and co-workers with respect and professionalism. Her personal mantra revolves around prioritizing the needs of others above her own.

At We Care Online, Melanie holds a crucial role in ensuring students have the best online learning experience possible. Her responsibilities include answering phone calls for various classes, such as CNA, CMA, CNA refresher, and Paid Nutrition Assistant courses. Additionally, she assists in setting up classes, overseeing staff, and helping with online and state-related procedures. She is also actively involved in advertising upcoming classes and providing support to students and facilities alike.

While Melanie contributes to We Care Online in multiple ways, she considers her most significant role to be educating students in the classroom and assisting facilities in meeting their staffing needs. Always approachable and eager to help, Melanie is more than happy to answer any inquiries from those interested in the WCO program. Her commitment to her profession and genuine care for others make her an essential asset to the healthcare community.


Kayla Neitzel, RN
Kayla Neitzel, RN

Course Instructor: Kayla Neitzel, RN


Kayla Neitzel is an invaluable member of the We Care Online Classes team, bringing her passion for education and dedication to helping others succeed. As a highly skilled and experienced instructor, Kayla plays a crucial role in delivering high-quality online courses to students across the country. With a deep understanding of her field, she is committed to providing a supportive and engaging environment for students to thrive in their educational journeys.

Kayla’s expertise lies in creating dynamic and interactive learning experiences. Her innovative teaching methods and ability to adapt to different learning styles make her a favorite among students. With a keen eye for detail, she ensures that course materials are comprehensive and well-structured, fostering an optimal learning environment. Kayla is also known for her exceptional communication skills, which allow her to connect with students on a personal level, providing guidance and support whenever needed.

In addition to her instructional role, Kayla actively contributes to curriculum development at We Care Online Classes. Drawing from her extensive experience, she collaborates with the team to create relevant and up-to-date course content that meets the evolving needs of learners. Her dedication to ongoing professional development keeps her at the forefront of educational advancements, enabling her to continuously enhance the quality of education offered by We Care Online Classes.

Whether she’s guiding students through their coursework, developing engaging materials, or staying updated on the latest educational trends, Kayla Neitzel is a true asset to the We Care Online Classes team. Her unwavering commitment to student success and her passion for online education make her an exceptional instructor who is instrumental in shaping the future of distance learning.


CNA Frequently Asked Questions Click here

Enrollment Options:

Course Information:

Additional Charge for:

  1. Textbook

Book Optional

Textbooks not required but suggested


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