difficult coworkers

Customer service is crucial, no matter the position you hold or desire in the healthcare field.  Patients are customers and have a choice in their healthcare today.  Patients can choose from multiple doctors or pharmacies or clinics depending on their insurance.  Many patients even have...

It is the new year and therefore it is the season for change and new beginnings.  You may be looking to hire a new employee(s) or rather you might be searching for a new job yourself.  Now is the time to evaluate your hiring process...

We’ve all done it. We leave work or class and that difficult part of the day pops in your mind, or maybe it’s something you wish you would have done, or maybe it’s something you made a mistake on. It can be challenging for many of...

Close your eyes and take 30 seconds to think about what makes you happy about your work.  What types of things came to mind?  Is it simply your job duties that you enjoy, is it your coworkers, or are there additional factors?  Are there things...

Know how to spot one? Whether it’s a romantic partner, co-worker, in-law, or just someone you are in frequent contact with who always expresses the yin to your yang, the chronically disputatious person can be annoying, to say the least. People are bound to disagree with...

Being helpful is a nice thing and all, but it’s also exhausting — so much so, in fact, that research has shown that offering to help your co-workers too frequently can actually make you worse at your job. Even just being on the receiving end...

I was recently asked who I consider to be my best friend. After thinking about it for a while, I decided I could not choose just one. All of my friends are so dear to me, and I think part of the reason I have...

We all strive to be memorable. But leaving a lasting impression on someone we've just met isn't always easy. It also isn't impossible. As it turns out, with the right words and actions, almost anyone can create a captivating presence. To help you figure out how to do...

Most people have "okay" jobs. We go to work, do what we have to do from 9 to 5, come back home, maybe hang out with friends, and do it all over again the next day. There’s nothing wrong with this. But some people perform at...

Everyone has that person in the office. You know, the one who always seems to get way more done than everybody else, but who never seems stressed or frantically trying to finish an assignment. How does he or she get it done? And can you...

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